Terms & Conditions

Last updated: 21 October 2026

Welcome to OPRYX. By using opryxgroup.com or the OPRYX mobile app and placing an order, you agree to these Terms & Conditions.

1. About us

OPRYX is an online store based in Howrah, West Bengal, India, selling fridge magnets, personalised photo magnets, MDF home décor and gift products. All products are designed and printed in India.

2. Eligibility and account

You must be 18 years or older to place an order. You are responsible for keeping your login details safe and for all activity under your account.

3. Products and pricing

  • All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Product images are for illustration; slight colour variations may occur due to printing and screen settings.
  • We may cancel an order and issue a full refund in case of a pricing error or if a product is out of stock.

4. Personalised products

For personalised items, you confirm that you own or have the right to use every photo or text you upload. You must not upload content that is illegal, abusive, obscene or infringes someone else’s rights. We may refuse to print such content.

5. Payments

We accept Cash on Delivery and online payments (UPI, debit/credit cards, net banking and wallets) through secure payment gateway partners. Online payments are subject to the payment partner’s terms.

6. Shipping, cancellation and refunds

Please read our Shipping & Delivery Policy and Refund & Cancellation Policy, which form part of these terms.

7. Intellectual property

All designs, images, logos and content on the Platform belong to OPRYX and may not be copied or used without our written permission.

8. Limitation of liability

Our total liability for any order is limited to the amount paid for that order.

9. Governing law

These terms are governed by the laws of India. Courts in Howrah, West Bengal shall have jurisdiction.

10. Grievance officer and contact

OPRYX
Room No. 201, 2nd Floor, Deb Apartment, Kona Bag Para, Howrah, West Bengal – 711114, India
Email: [email protected]
WhatsApp / Phone: +91 88506 56457
Support hours: Monday–Saturday, 10:00 AM – 7:00 PM IST

Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, you may contact our Grievance Officer:
Grievance Officer, OPRYX
Room No. 201, 2nd Floor, Deb Apartment, Kona Bag Para, Howrah, West Bengal – 711114, India
Email: [email protected] | Phone: +91 88506 56457
We acknowledge complaints within 48 hours and resolve them within 30 days.